Lead the Driver Contact Center and Support Operations, working with internal teams and outsourced vendors. Evolve support capabilities, act as a key Voice of the Customer, sharing driver sentiment to improve offerings and overall customer experience. Your contact center expertise will be critical in shaping our engagement strategy for drivers.
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The Shift Lead oversees all inbound client service and real-time dispatch operations during their assigned shift, guiding a team of Support Specialists and Dispatchers to meet service-level agreements (SLAs) and uphold Barkbusβs high communication standards. This role blends people leadership, operational oversight, and hands-on support to deliver world-class pet parent and Pet Stylist experiences.
The Area Manager provides leadership, direction and accountability for the Retail Stores Team in a designated region. They drive results through effective sales team management, customer engagement, coaching, and mentoring using business KPIβs. They are responsible for managing multiple priorities, the supervision of Store Managers, retail projects, and execution of initiatives to enhance performance, driving top-line sales with a strong focus on profitability.
The Office Manager is responsible for the Planning, Organizing, Leading, and Controlling functions of Lender Services β Loan Payoff Operations. The Office Manager will manage all aspects of the P-O-L-C framework with the goal of leading the department and staff to meet budget, revenue, and customer satisfaction standards. A customer first environment will be created for internal/external clients by offering unique and innovative solutions.
The Senior Project Manager (SPM) manages a portfolio of medium to large-scale projects aligned with BBBSAβs goals and strategic priorities, including implementing existing processes for system-level projects. The SPM focuses on cross-functional coordinationβ―to reinforce decision-making, monitor budgets, and track resources in conjunction with finance and department leads to ensure project success.
Responsible for coordinating the day-to-day operations and activities of the Government Programs Operations team, this position offers a career growth opportunity while learning about Medicare Part D, Medicaid and Exchange business. Responsibilities include managing the Government Programs Operations team shared Outlook mailbox and Salesforce queues, maintaining an organized filing system, and assisting with Government Programs Operations initiatives.
Maximize district revenue by executing national and center-level initiatives and training great managers and teammates to run our world-class entertainment venues. Youβll be responsible for leading a dedicated group of managers at multiple centers whom youβll help recruit, hire, and train. Channel your inner-entrepreneur, identifying areas of weakness and strength within your region and developing actions plans.
As a Supervisor of Referral Support Advocacy, you will lead a team that provides amazing care, and produces better health outcomes for patients. You'll develop a team of highly engaged Referral Support Advocates and ensure a high quality patient experience within our service level agreements. You will lead your team through changes to ensure their ongoing success in the quickly evolving healthcare industry.
This role supports clinic operations and assists leadership to drive service delivery improvements. Ensures that practice operations and team members are knowledgeable of and in compliance with applicable regulatory, licensing, billing, and accrediting agency standards. Assists with clinic communications strategies and promotes effective communication dialogue between clinicians. Support billing issues with external vendors, focusing on insurance pre-authorization, eligibility, and benefits for medical claims.
The Property Manager will provide excellent service to investors, becoming intimately familiar with the unique operating procedures of their portfolio and ensure optimal performance. They will manage complex challenges, maintain high attention to detail, and possess impeccable communication skills. The role involves managing leasing, R&M, resident services, and accounting, while working collaboratively with the Roofstock organization.